Avail eBay Customer Service in real-time at cost-effective rates
eBay is a multinational e-commerce company, founded in 1995 by Pierre Omidyar. It aids in business to consumer and consumer to consumer sales worldwide via its website. As per 2011 estimation, eBay has a notable success story because of its multibillion-dollar business in nearly 30 countries. It is an online shopping & auction website where people can carry out their businesses by selling or purchasing a wide variety of goods & services. It is completely free for buyers but sellers are charged with an appropriate fee for listing items and again for items which are sold out.
It provides a reliable platform to buy & sell things like apparel, electronic gadgets, sports goods, kitchenware, home furnishing items, mechanical tools, etc.
As a good eBay Customer Service provide, we mention an eBay checklist that will help you to keep your product at the top.
Also, if you are worried that you have missed something, have a look and be a responsible seller.
- Research well on your item and include a description as well: Research on the item will definitely help you to enhance sales and to get selling success. Try to use some additional information in the description of products to aware customers about it. You can add features, functioning parameters and other information about your product.
Also, be clear with your charges for either national or international delivery. Your mentioned terms of service will guide a customer or buyer on refund procedures and policies.
- Monitor competition: It's good to check out available substitutes of your product in the market to represent your ones in a better way. This will help you to improve sales and to gain profits.
- Add pictures: Must add a picture of your product to view product and take an idea before purchasing to get a satisfactory response. Also, try to use a digital camera while taking pictures of your product. Apart from all of this, utilize the 3rd party hosting site for additional pictures in order to save money. Plus, place the link of the third party on the description.
- Consistently monitor your emails: Potential buyers send email requests about your item at any time, anywhere. Not answering those emails can lose your customers and leave a negative impact on them. To avoid this issue, use FAQ (frequently asked questions) module in your website for answering people about the product related questions without the need of creating work for yourself. Make sure to send emails via eBay written with polite text in the correct manner.
- Customer service email: Firstly, make sure that the buyer has won the bid. The buyer must add a reminder that he/she has won the bid & the method of payment to use in the postage information and payment terms. While items have been posted with contact instruction in case of any problem, thank them for payment and confirm.
This entire process of communication will help you to solve or avoid most of your problems.
- Wrap your selling items correctly: No doubt, professional wrapping will surely leave a good impression on customers. Print labels are more professional than other methods and time-saving at the same time While wrapping items, we accurate sized envelopes or parcels to give a perfect shape to them even after packaging. Also, bubble wrap protects your protect from getting damaged due to impacts & shocks while delivering them from one end to another. Moreover, include an invoice or print out and a picture of the sold item for ensuring confirmation to the customer about the product order and its condition.
- Post Sale communication:Ask the buyers by making a call on the eBay Customer Service Number if they have any problem regarding the order item and terms of service. Make sure to do this a few days after delivering an item to the customer. This makes your service good and reduces the complaints. Also, you deal with customers in real-time via eBay Customer Service Phone Number and get goodwill with fewer efforts.
The purpose of mentioning all these things is to improve your status and visibility on the Internet when a multitude of substitutes are available in the market.
Additionally, newcomers can start their business on eBay without the fear of having less experience and knowledge about it.
On the eBay Phone Number, you will get simple and economical techniques to Drive a Repeat Buyers Flood. They understand that good customer service firstly includes communication to and from buyers as well as sellers with quick response time. And, customers don't want to wait for too long to get the answer to their questions.
All the payments of eBay are handled by PayPal to avoid the involvement in transactions. It gives an invoice right after auction close, so sellers are completely free to concentrate on other things that matter. Quick service and a reputable seller makes the experience of eBay better with normal store settings.
So, sellers can build their brand on eBay. They can also control the feel and look of their shop. Plus, it becomes easy to create up to 20 custom categories within a shop for merchandising your listings. And, buyers can keep their season going with great savings on eBay!
In case of any other query, don't hesitate and connect with us on the eBay Support Number. With a single call, you will come in the touch of highly experienced and dedicated professionals who have enough knowledge in this field. They guide you step by step to lead a good position in the market and instruct you to increase site effectiveness in simple ways. We organize sessions to update the team members skills to make them capable to handle and resolve every problem of customers in a matter of minutes.
24*7 hours, 365 days availability
Adopt a synchronized way to handle customers' problems
Reduce the chances of loophole throughout the servicing process by executing service in the scheduled manner
Friendly-behavior of team members
Quick response time
Customers will get an appropriate solution at their doorstep
Provides better solutions to retain your customers
Creates a holistic marketing scenario