No doubt, emails are extremely important tools to connect people from different areas ranging from education to corporate and personal to professional sectors. Today, in the flood of email service providers, BigPond claims as a versatile platform to perform email functions. It is embedded with several features which all are easily accessible with a simple mouse click. A user can access its old messages also at the time when he is offline.
Bigpond changed their name to Telstra Media in the year 2013. Telstra Media is a world-famous Australian Internet Service provider, based in Melbourne. If we go through the current scenario, Telstra provides 17.4 million mobile services and 3.5 million retail broadband services. In the 21st century, when competition level in digital media and internet technology is at its peak, Telstra offers the best service opportunities to the clients of businesses, government institutes, individuals and communities.
As per globalization in internet technology and increasing numbers of Email service providers, where at one side people are getting lots of benefits while accessing their emails accounts, on the other side; they are inviting a lot of security threats wandering around the internet world. Also, multiple technical issues are encountered while operating email services. Same is with BIGPOND email. Therefore, to safeguard mail and overcome all technical issues, there is a need for a reliable BigPond Email Technical Support.
Checking compatibility of the password is the first point to check. Your account password should be a combination of the upper case & lower case characters along with numeric. It should be as per currently accepted ASCII value characters are 33-126.
Server settings and new mail platform settings have been changed. It is recommended to use advanced IMAP settings for synchronizing your emails with all devices. These are discussed below:
o Type full email address with ‘@bigpond.com’, ‘@bigpond.net.au’ and @telstra.com’
o Enter email password
In case your account has been compromised with excess spams, it may be suspended. To overcome this issue, keep all security-related programs updated to make then free from spams. In case of any technical issue, take help from BigPond Email Technical support via phone.
Other than this, some other major concerns associated with BigPond Emails are:
The user-facing above mentioned or many other kinds of email issues in their Big Pond, will try to take help from Bigpond Official support. Being a significantly larger emailing platform and a well-known Internet company, it provides reliable support to its customers via different mediums as per clients’ choice. There is a provision of support through chats, forums as well as official Facebook, Twitter or Youtube pages. Some of the famous Bigpond official support links are discussed below:
Bigpond/Telstra Official Support Links
|Bigpond official support link||https://www.telstra.com.au/support|
|Official link to troubleshoot internet connection||https://www.telstra.com.au/my-account/troubleshooting-tool/login?problemType=CONNECTION|
|Official link to troubleshoot WIFI||https://www.telstra.com.au/my-account/troubleshooting-tool/login?problemType=WIFI|
|Link to troubleshoot all kinds of email related issues||https://www.telstra.com.au/support/category/email|
|Official support for help related to broadband connections||https://www.telstra.com.au/support/category/broadband|
|Link to community||https://crowdsupport.telstra.com.au/t5/Community/ct-p/Community|
Email users should understand that Bigpond does not provide direct phone call support to its users, therefore, many times the complex and urgent technical requirements of users get delayed or remain unsolved. At this juncture, there arises the need for a supportive platform from where a BigPond user can put his/her queries comfortably and gets back relevant solution within seconds. There are numerous advantages associated with technical support solution provided by BIGPOND. Some of them are mentioned below:
Not only these, but there are various other reasons which make third-party BigPond Email Technical Support more efficient and reliable than the help provided by official website pages of Bigpond. They have all necessary tools, techniques and resources which help them to identify the root cause of the problem and solve it efficiently.
To know the difference, you can go to following comparison chart:
BigPond Official Support
BigPond Third Party Support
|Streamlined operations which can take too much time to end user||Customized solution as per clients’ needs|
|Sometimes issues remain unidentified due to communication barriers||Phone call help clears out all issues just in seconds|
|Not always quick, sometimes users get a response to their queries for a long while.||Quick, reliable and satisfying solutions|
|No remote support for complex problems||Remote support available 24*7|